The Management Process

Income and accounts

We will collect all rent from tenants on your behalf and pay this into your account (minus fees and any expenses) on a monthly basis.

We will send you an itemised monthly statement, by post or email.

During the tenancy

During a tenancy we perform a number of periodic inspections and we are also on hand to deal with any maintenance problems that may arise.


When new tenants move in they are supplied with a comprehensive inventory for checking and signing. We will conduct routine inspections during their tenancy and let you know the results. At the end of the tenancy, we conduct a ‘check-out’ so that the tenant can be held accountable for any missing or damaged items (beyond reasonable wear and tear).


We can deal with maintenance problems reported by the tenant, using our own tradespeople. Alternatively, if your property is managed by a factor we can refer relevant issues to them. In addition Littlejohns provides an emergency helpline for all landlords and tenants which operates round the clock 365 days of the year.

First steps

We provide a free consultation to give you the opportunity to find out more about our services and the best way to market your property. Why not contact us today to arrange an appointment?

Marketing your property

When you market your property with Littlejohns it will appear:

  • on this web site on our fully searchable property database
  • on and
  • in our window display
  • on Littlejohn’s property lists available for collection from our office and mailed to select large organisations
  • on ‘To Let’ boards and direct mailings where appropriate

We will also conduct all viewings by potential tenants on your behalf.

Tenant Vetting

Once you have a prospective tenant, it is important to check that they will be able to fulfil all aspects of the tenancy agreement.

We will obtain two written references from each prospective tenant. If these prove satisfactory, we will confirm with them a date for the start of their tenancy. The tenant then pays us a deposit which we will refund on completion of the tenancy once we have established the property has been left in an acceptable condition.

Getting ready for tenants

An outline of the steps that you can take to avoid problems during the renting of your property.

Health and safety

Before you take on a tenant, certain regulations need to be observed and there are steps you can take to help ensure trouble-free tenancies.

You will need the following, and we can arrange for the appropriate checks to be carried out on your behalf:

  • Energy Performance Certificate (renewed every 10 years)
  • Landlords Gas Safety Certificate (renewed annually)
  • EICR (renewed every 5 years)
  • Portable Appliance Test Certificate (renewed annually)
  • Fire Safety Checks (renewed Annually for HMO)
  • Mains Wired Smoke Alarm System
  • Legionella Testing (currently every 2 years)
    • All soft furnishings must comply with the Furniture and Furnishings (Fire) (Safety) Regulations 1988 and be labelled accordingly. Inventory We will record a detailed inventory of contents and description of the property prior to your tenants moving in. Utilities Littlejohns will notify your energy suppliers and the council tax department when new tenants move in and out of the property and provide them with meter readings. Insurance You must have buildings and contents insurance to cover all eventualities, including, for example, accidental damage and loss of rent. You must inform your insurer of your intention to let and we ask that you provide us with copies of your policies for our records. Should your property be damaged, we can deal with insurance claims on your behalf, keeping you informed throughout the claims process.

Management fees

Advice on buy-to-let - Bespoke (see buy-to-let)
Let only 50% Of the first month's rent.
Project Management 10% Of the total renovation / refurbishment costs.
Re-lease £50.00 Existing tenant renewing contract.
Subsequent Re-let £75.00 Advertising, lease documentation, etc. As Sign on Fee.
Sign on Fee £175.00 This includes all advertising, handling of enquiries and viewings, tenant vetting, preparation of the inventory and lease documentation.
Management from 11% Deducted from the collected monthly rent.