Please include any pictures and videos relating to the problem to enable your Property Manager to attend to your issue as soon as possible. Before reporting a repair, please review tenant responsibilities. Please note Boiler pressure top-ups should be carried out by the tenant

In the event of an out-of-hours emergency, please call our office on 0131 228 3535 and follow the recorded message for any matters of an urgent nature.

Maintenance Details

Maintenance subject(*)

Details of Maintenance Issue(*)

(please include as many details as possible, the location of the issue and whether intermittent or continuous)

Images upload (if applicable)

Appliance (if applicable)

Appliance Type

Make

Model

Serial Number

Address Details

Address line one (*)

Address line two

Town/City (*)

Postcode (*)

Contact Details

Title: (*)

First Name: (*)

Surname: (*)

Email Address: (*)

Mobile Telephone: (*)

Other Telephone:

Are you or is anybody in your household symptomatic of Covid-19, self-isolating or shielding? (*) Select your option Yes, I am symptomatic of Covid-19 Yes, I am self isolating or shielding, and I have been advised not to interact with the general public No

Contact details can be passed to contractor:

Yes

No

Property can be accessed without you present:

Yes

No

All fields marked with (*) are mandatory.

By pressing submit I confirm that all other occupiers of the property are aware that contractors may visit to resolve the issue.

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