The Management Process
The Management Process
Littlejohns offer a complete management service for your property
Marketing your property: Vetting prospective Tenants, carrying out regular inspections, dealing with maintenance issues and rent collection are just a small part of what we do.
We can provide you with guidance when considering purchasing a buy-to-let property and can even oversee and organise the upgrading of your property.
The Letting Process
How does it work from start to tenancy?
How do we let your property?
We provide a free consultation to give you the opportunity to find out more about our services and the best way to market your property. Why not contact us today to arrange an appointment?
Marketing your property
When you market your property with Littlejohns it will appear on:
- this website on our fully searchable property database
- www.rightmove.co.uk and www.onthemarket.com
- our window display
- Littlejohns’ property lists available for collection from our office and mailed to select large organisations
- ‘To Let’ boards and direct mailings where appropriate
We will also conduct all viewings by potential tenants on your behalf.
Once you have a prospective Tenant, it is important to check that they will be able to fulfill all aspects of the tenancy agreement.
We will obtain two written references from each prospective Tenant, we check affordability in the form of a credit check and if these prove satisfactory we will confirm with them a date for the start of their tenancy.
The Tenant then pays us a deposit which we will refund on completion of the tenancy once we have established the property has been left in an acceptable condition.
How do I prepare for Tenants?
An outline of the steps that you can take to avoid problems during the renting of your property.
Health and safety
Before you take on a Tenant, certain regulations need to be observed and there are steps you can take to help ensure trouble-free tenancies. You will need the following and we can arrange for the appropriate checks to be carried out on your behalf:
- Energy Performance Certificate (renewed every 10 years)
- Landlords Gas Safety Certificate (renewed annually)
- EICR (renewed every 5 years)
- Portable Appliance Test Certificate (for good practice should be renewed annually)
- Mains Wired Smoke Alarm System
- Legionella Testing (currently every 2 years)
- Fire Safety Checks (renewed annually for HMO Properties)
All soft furnishings must comply with the Furniture and Furnishings (Fire) (Safety) Regulations 1988 and be labelled accordingly. We will record a detailed inventory of contents and description of the property prior to your Tenants moving in.
The property should be wind and wateright and the structure and exterior are in a reasonable condition. Any fixtures or fittings provided by the Landlord (like carpets, light fittings, and white goods) are in a reasonable state of repair and in good working order. A carbon monoxide detector should be supplied in any room with a carbon fueled appliance such as a gas boiler, gas heater but not a cooker or there is a flue from such an appliance.
Littlejohns will notify your energy suppliers and the council tax department when new Tenants move in and out of the property and provide them with meter readings.
You must have buildings and contents insurance to cover all eventualities, including, for example, accidental damage and loss of rent. You must inform your insurer of your intention to let and we ask that you provide us with copies of your policies for our records. Should your property be damaged, we can deal with insurance claims on your behalf and keeping you informed throughout the claims process.
We can arrange for you a comprehensive Landlord Insurance Policy via Towergate Insurance at competitive rates, this includes accidental and malicious damage by the Tenant, loss of rent due to an insured peril, £5m property owners liabilty insurance as standard and £5000 free contents cover.
What happens during the tenancy?
During a tenancy we perform a number of periodic inspections and we are also on hand to deal with any maintenance problems that may arise.
When new tenants move in they are supplied with a comprehensive inventory for checking and signing. We will conduct routine inspections during their tenancy and let you know the results. At the end of the tenancy, we conduct a ‘check-out’ so that the tenant can be held accountable for any missing or damaged items (beyond reasonable wear and tear).
We can deal with maintenance problems reported by the tenant, using our own tradespeople. Alternatively, if your property is managed by a factor we can refer relevant issues to them. In addition Littlejohns provides an emergency helpline for all Landlords and Tenants which operates round the clock 365 days of the year.
How does payment work?
All rents are collected from your Tenants via Standing Order and will be paid into your desired Bank Account (less Management Fee and any Expenditure) 7 working days upon receipt of payment. Littlejohns have the facility to allow Landlords access to their own Landlord login portal which enables Landlords to login and download any statements, invoices and view expenditure for that month and for previous months as well. This gives Landlords an overview of their Tenants rental account. You can access the logon here with your details: Welcome! – Littlejohns (smeprofessional.co.uk) and upon request Littlejohns are still able to send statements by post. An Annual Statement can also be provided by contacting the Accounts Department on 0131 622 7570 or by e.mailing firstname.lastname@example.org
How can Littlejohns help you?
We offer help and guidance across the board
Thinking of investing in a property for rental income, upgrading your exisiting property or increasing your rental capacity? Whatever your plans for the future, Littlejohns can offer advice and guidance.
It is now an offence for Landlords to let a property without having applied to be registered. Landlords could face a fine or have their rent withheld if they avoid registering.
Personal, professional service is our priority; we aim always to meet your needs promptly and efficiently. Take a look in more detail at what we have to offer. If you have any questions or would just like to find out more, feel free to contact us at any time.